Media: Metropol Magazine February 2018
Like the first balmy nor’wester of spring, a visit to Naturally Tiles in Mandeville Street bathes you in a warm, feel-good glow. Owner Heather Cayford, together with Patsy Price, exude such an empathy for their clients and a passion for their tiles that the showroom feels more like a home away from home.
Heather and Patsy understand the build process; they also understand that people sometimes come in feeling stressed about the decisions they need to make. Their expertise enables budget, location, and style to be combined to find the perfect tile. Heather and Patsy’s constant aim is exceptional service and they manage to put even the most pressured clients at ease.
The Naturally Tiles experience doesn’t begin and end with the service. The tiles they sell are unique and gorgeous and imported straight form Italy. Wit hon “middle man” between Italy and Heather, the customer is assuredly getting a direct link and the authentic item.
Heather travels to the trade shows in Italy, while sales reps come to Naturally Tiles at least twice a year to showcase the latest products. In addition, the new product catalogues arrive at regular intervals throughout the year and these are available for clients to look through, You can order straight from the catalogues and if you see something in the catalogue that isn’t in the showroom, samples are freighted in.
The is calmness in the showroom and Patsy says this is due to the colourways of genuine Italian tiles. They tend towards the gentler colours of nature because of taxes imposed in Italy on discharge of brighter oxides to the environments.
Heather and Patsy are skilled in selecting tiles for a traditional feel, or for a scheme that is really a la mode. Passionate about interior design, it is a great pleasure as well as ongoing professional development to study upcoming trends.
Patsy thinks the future holds slightly warmer colours. “a great price for high design in wall and ceiling tiles, it’s highly naturalistic in soft colours”.
Naturally Tiles are an independent boutique store, an intimate sized company committed to providing personalised service to clients. Drop in and see them. Parking is available out front of the store located in a highly visual, high-profile position on Mandeville Street.